.Appointments are appreciated but walk-in’s are welcome. We’ll do our best to Accommodate you! .Please aim to arrive fifteen minutes prior to the start of your treatment. This will allow you to fully unwind and enjoy your allotted time. .As a courtesy to all our clients late arrivals will result in a shorter treatment if the schedule is booked..A credit or debit card will be required to secure all reservations. .If you wish to change or cancel your appointment we require 24hours notice. .No shows and cancellations after this time will result in 50% of your appointment’s cost billed to your card..Please inform us if you have any medical conditions or special requirements. .Mobile phones must be turned off at all times within the day spa. .Valuables should not be brought onto the premises. Primrose is not responsible for articles lost or stolen! .We accept  credit cards. .Service charges….At your pleasure.